Technical

  • Do I need an account to shop?

    You need to have an account with us to place an order.

    Creating an account is an easy 2-step process (bonus point: it’s completely free!)

    Step 1: Sign up here (insert login page URL) Step 2: Verify your account and shop away!

  • I am unable to log into my account, what do I do?

    First, head over to our login page and key in your email.

    • If you’re prompted to enter your password:

    You’re already registered and have an existing account with us.

    The email you have entered is not registered for an account with us.

    • If you think you already have an existing account, try typing in that email!

    OR Sign up and create a new account with us to enjoy your insider benefits! If you’re still unable to access your account, feel free to contact us at customerservice@double-woot.com

    If you’re prompted to create a new account:

    If you’re not sure about your log in details, go ahead and try to reset your password. (Don’t worry, it happens!)